Your Privacy, Clearly Explained
RelaySaci operates this online store selling products. We do not sell your personal data โ ever. This policy tells you exactly what we collect, why we collect it, and what control you have over it. Using our website or placing an order means you agree to these practices.
What We Collect
- Identity & contact data: name, email address, shipping and billing address and phone number.
- Order data: products purchased, order value and payment confirmation (we never store full card numbers).
- Technical data: IP address, browser type, device information and pages visited.
- Marketing data: your preferences for receiving emails and offers from us.
Why We Use Your Data
- Order fulfilment โ processing payment, shipping products and supporting you after purchase.
- Order communications โ confirmations, shipping updates and responses to your questions.
- Store improvement โ understanding how visitors use the site so we can make it better.
- Marketing โ newsletters and offers, only with your consent. Unsubscribe any time.
- Legal obligations โ tax, accounting and fraud-prevention requirements.
Payment Security
Payments are handled by PCI-DSS compliant providers over encrypted SSL/TLS connections. RelaySaci never sees or stores your full card details.
Cookies
We use cookies to keep your cart working, remember preferences, measure traffic and personalise offers. You can control or delete cookies through your browser settings at any time.
Who We Share Data With
We only share your data with trusted partners who help us run the store โ payment providers, shipping carriers, Shopify and analytics tools โ and only to the extent needed for their service. We never sell your data.
How Long We Keep It
We retain your personal data only as long as needed to fulfil orders and meet legal, tax and accounting obligations.
Your Rights
You can access, correct or delete your personal data, restrict or object to its processing, and withdraw marketing consent at any time. Email Contact@RelaySaci.Shop to exercise any of these rights.
Children's Privacy
Our store is not intended for anyone under 16. We do not knowingly collect data from children. If you believe a child has provided us with personal data, contact us and we will delete it promptly.
Policy Updates
We may revise this Privacy Policy periodically. Any changes will appear on this page with an updated "Last updated" date.